Services · Four ways to work with us

How we work

Good work balances what people need, what's feasible, and what the business requires. Good writing and good design both start there. We do them together.

Four ways to
work with us

Start small with a sprint, or bring us in for the whole site, the editorial program, or the book.

  1. Clarity Sprint

    A short, focused engagement for organizations that know something isn't landing. We review your product, site, or materials, talk to the people who matter, and deliver a plan: what to say, how to structure it, and what to fix first.

    Best for
    A messy site, a confusing product, a message that isn't working.
    Typical length
    2–3 weeks
  2. Site & Story

    A complete website, written and designed together. Strategy, information architecture, copy, visual design, and build-ready files, all from one team. No placeholder text, no copy written to fit boxes.

    Best for
    A new company, a repositioning, a site that has outgrown its story.
    Typical length
    8–12 weeks
  3. Editorial Partner

    Ongoing writing and editing for organizations with expertise to share. Articles, essays, newsletters, reports, and the strategy that ties them together. We help your experts sound like themselves, only clearer.

    Best for
    Thought leadership programs, executive writing, research-heavy teams.
    Format
    Monthly retainer
  4. Book & Report

    Long-form publishing, start to finish. Concept, structure, writing or editing, design, and typesetting. We've done it for O'Reilly, for an independent press, and for a $50 billion public pension system's annual report.

    Best for
    White papers, research reports, annual reports, books.
    Typical length
    By scope

What's in the toolkit

Content

  • Content strategy
  • Messaging
  • Copywriting
  • UX writing
  • Editing
  • Ghostwriting

Design

  • Information architecture
  • Interaction design
  • Interface design
  • Visual design
  • Design systems

Information

  • Data visualization
  • Report and publication design
  • Book design and typesetting

Research

  • Stakeholder interviews
  • User interviews
  • Usability testing

Emerging tech

  • Design and explanation for AI, health tech, and other new territory

Who we work with

How we're different

Which one fits?

Tell us about your project